FAQs
Frequently Asked Questions (FAQs)
1. How do I receive my digital planner?
Once your payment is confirmed, you will receive an email with a download link. The download is available instantly, usually within a few minutes. Please check your spam/junk folder if you don’t see it.
2. Can I get a refund if I don’t like the planner?
Yes! We offer a 14-day satisfaction guarantee. You can request a refund even after downloading and using the planner if it does not meet your expectations. Contact us at support@greyfriarsbeds.site within 14 days of purchase.
3. Can I print my planner?
Yes, you can print your planner for personal use. We recommend printing on high-quality paper for best results.
4. What should I do if the download link doesn’t work?
If you have trouble downloading your planner, contact us immediately at support@greyfriarsbeds.site. We will resend the link or provide a working file at no extra cost.
5. Can I share or resell the planner?
No. All planners are licensed for personal use only. Sharing, reselling, or distributing our files is prohibited and may result in legal action.
6. How do I contact customer support?
You can reach us via email at support@greyfriarsbeds.site or call us at +33 1 58 12 09 22. We are happy to help with any questions or issues.
Last updated: December 2025